FAQ

Paint

All products fabricated by Iron Castle, Inc. (fence panels, railings, posts, etc..) are primer and painted with Satin Black. Additional colors are available for additional cost. Iron Castle, Inc. does not provide any guarantee on paint products  is not responsible for any paint defect. 

Powder Coating

What is powder coating?

Powder coating is a very popular way to paint iron fences, railings etc., and there are numerous finishes and colors available.  powder coating provides a range of advantages over conventional painting methods, and it yields a durable, attractive finish. Powder Coating is a dry finishing process created by an electric charge that causes a dry powder to fuse to the surface of the metal. This is then baked in a curing oven to achieve a smooth coating. It is usually used to create a hard finish that is tougher than conventional paint.

What are the benefits of powder coating?

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Durability

As far as the finish is concerned, powder coating is more durable than most other options. When it cures, the powder will form chemical bonds in the process and creating a flexible, durable finish. Powder coated parts are highly resistant to corrosion, flaking, and scratching.

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Quality

The powder coating application and drying processes create a finish not found in any other paint product. Because the powder melts and reforms as a solid, it creates a smooth surface without drips or runs. Therefore, there’s no need to sand or refinish if mistakes are made.

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Maintenance

Powder coating is easy to maintain; no special solvents or cleaners are required. Because these coatings are so resistant to corrosion and damage, there’s no concern over rust and other cleaning-related damage. In most applications, an occasional wipe with soapy water is enough to keep parts clean and useful for years into the future.

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What is the guarantees offered by powder coating company?

Powder coating company provides a 10-year warranty on all powder coated products.

Locks

Iron Castle, Inc. does not provide guarantees on locks used on iron gates. All locks are purchased and cannot provide guarantee on product not manufactured by Iron Castle, Inc.

Installation Time Frame

Depending of prime fence season, Iron Castle, Inc. gives a time frame of 4-6 weeks after date of receiving signed contract and deposit payment. As time frame given approaches, Iron castle, Inc. will contact one week ahead of time to confirm date of installation. (Date of installation subject to change due to weather conditions as well as prior pending jobs).

Stock items of Fences and Railings

Does Iron Castle, Inc. have fabricated iron fence panels and railings on stock? No. For this reason, we give our customers an up to six week or more  time frame to fabricate as every design is unique in style and dimensions. Time frame subject to change and details will be given by salesman.

Demolished Debris

Iron Castle, Inc. is not responsible for any left debris or dirt.

Plat of Survey

Property owners are to provide plat of survey to ensure property line ownership.

Permits 

 Iron Castle, Inc, can assist in obtaining the necessary permits when required. The customer is responsible for the fees of necessary permits.

Hand-Forged Custom Designs

Can customer provide personal and unique designs?

Definitely, Iron Castle, Inc. can work along with customer to create unique ornamental designs and will ensure that your ornamental iron fence, railing, balcony, etc.. will pass  required city codes.

Underground Pipeslines

Iron Castle, Inc. is responsible for contacting J.U.L.I.E. to mark the location of buried cable and pipe. All wiring, cables, piping, sprinkler systems, gas Bar-B-Q’s, swimming pool lines etc. not installed by a utility company must be marked by the homeowner. Iron Castle, Inc. is not responsible for the marking of these lines.

Maintanance

Iron Castle, Inc. recommends giving an additional touch of paint of your (railing, fence, balcony, etc.) once installed to cover minor scrapes and scratches product may have suffered during transportation of product.